Support
Shelfi is a small, independent app for keeping track of the books you own. Questions, ideas or a book it got wrong? We'd love to hear.
Get in touch
Email hello@shelfi.app and we'll get back to you.
Common questions
How do I sign in?
There are no passwords. On the sign-in screen, either:
- tap Continue with Apple or Continue with Google, or
- enter your email address. We'll email you a sign-in link and a 6-digit code: tap the link on your iPhone, or type the code into Shelfi.
Didn't get the email? Check your spam folder, make sure you're looking at the newest message, and tap Resend after a minute.
How do I add a book?
Tap Scan and point the camera at the front cover, holding the book in your hand or laying it on a table. Shelfi captures it automatically, or you can tap the shutter. It identifies the title, author and series, and you can mark it read, rate it, and note a special edition before adding it.
You can also tap Choose photo to add a book from a photo you already took, or search by title or ISBN.
Shelfi picked the wrong book. What now?
On the result screen, tap Not this book? to pick the right one, or search by title or ISBN instead. The ISBN is usually printed on the back cover, above the barcode.
What is Shelfi Plus?
Shelfi is free to download. Shelfi Plus unlocks scanning, search and recommendations. It costs $1.99/month or $14.99/year, and starts with a 2-week free trial.
Payment is charged to your Apple ID and renews automatically unless you cancel at least 24 hours before the end of the current period. See the terms for details.
How do I cancel Shelfi Plus?
Either:
- in Shelfi, go to Settings → Manage subscription, or
- on your iPhone, open Settings → your name → Subscriptions and choose Shelfi.
Cancel at least 24 hours before your renewal date to avoid the next charge. You keep Plus until the end of the period you paid for. Cancel at least 24 hours before a free trial ends and you won't be charged.
How do I restore my purchase on a new iPhone?
Sign in to Shelfi with the same account and make sure your iPhone uses the same Apple ID you subscribed with. Then go to Settings → See Shelfi Plus and tap Restore Purchases.
How do I redeem an offer code?
In Shelfi, go to Settings → Redeem a code and enter your code. You can also redeem it in the App Store app: tap your profile picture, then Redeem Gift Card or Code.
Are there daily limits?
Yes, generous fair-use limits keep Shelfi fast and affordable for everyone. Right now they are about 150 scans, 300 searches and 40 recommendations a day.
If you reach one, Shelfi will let you know, and it opens up again the next day (limits reset at midnight UTC). Your current limits are shown under Settings → Your plan.
How do I delete my account?
Go to Settings → Delete account. This permanently removes your account, library, ratings, wishlist and photos. See the privacy policy for details.
Deleting your account doesn't cancel a Shelfi Plus subscription. Cancel it separately in your Apple ID settings so it stops renewing.